Payment Information

Fast, Simple, and Reliable Way to Complete Your Transactions Without Hassle.

Family playing together outdoors

Flexible Options to Support Every Family

At our organization, we are committed to ensuring that cost is never a barrier to receiving the care and support your family deserves. We work with a variety of payment options to make our services as accessible as possible.

Accepted Payment Methods

We accept the following forms of payment:

Nurse helping senior woman with paperwork

Many of our services are covered under Medicaid for eligible individuals and families.

Medicaid

Collaborative meeting with charts and digital tablet

We work with most major insurance providers to help cover the cost of services.

Private Insurance

Contactless payment with credit card

For those without insurance, we offer self-pay options and can discuss flexible payment arrangements.

Self-Pay

Child observing office work discussion

Services may be funded through referrals from the DFCS (Department of Family and Children Services) or other state and county agencies.

State & County Funding

Family writing together at table

We offer income-based sliding scale fees to ensure services remain affordable for all families.

Sliding Scale Fees

Insurance & Coverage

We encourage all clients to contact their insurance provider prior to beginning services to understand their coverage. Our administrative team is available to assist you with:

  • Verifying your insurance benefits
  • Submitting claims on your behalf
  • Answering questions about co-pays and deductibles
  • Navigating prior authorization requirements
Family creating a hand arch together
Happy toddler and mother nose to nose

State & Agency-Referred Services

Many of our clients are referred to us through the Georgia Department of Family and Children Services (DFCS), or other state and county agencies. If you have been referred through one of these channels:

  • Your services may be fully covered through your referring agency.
  • Our team will coordinate directly with your caseworker or DFCS (Department of Family and Children Services) representative
  • Monthly reporting and documentation will be handled by our staff as required.

Self-Pay & Financial Assistance

We understand that every family's financial situation is unique. If you are paying out of pocket, we offer:

  • Flexible payment plans tailored to your budget.
  • Sliding scale fees based on household income.
  • Financial assistance consultations to explore all available funding options.
  • Referrals to community resources that may help offset the cost of care.
Customer paying with cash at desk
Man working on dual computer screens

Billing & Invoicing

Our billing process is straightforward and transparent. Here is what you can expect:

  • Invoices will be issued on a regular billing cycle
  • Itemized statements are available upon request
  • Payments can be made online, by phone, or by mail
  • Our billing team is available to answer any questions or concerns regarding your account.

Contact Our Billing Team

If you have questions about payment, insurance coverage, or financial assistance, please do not hesitate to reach out to our billing department. We are here to help make the process as smooth and stress-free as possible.

We believe every family deserves access to quality care—regardless of financial circumstances.

For more information, please contact us directly, and a member of our team will be happy to assist you.

Speak With a Specialist
Women reviewing documents together at table